سياسة الخصوصية 

Last Updated: 2025/5/20

1. Introduction

BoPin Construction Chemicals (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and share information when you use our website (bopinchem.com) or engage with our services.

We respect your privacy and are dedicated to transparent practices regarding your data. Please read this policy carefully to understand our practices regarding your personal information.

2. Who We Are

BoPin Construction Chemicals is an international trading company specializing in the export of construction chemical products. We connect global buyers with quality manufacturers in China, providing personalized export and sourcing services.

Contact Information:

• البريد الإلكتروني: kris@bopinchem.com
• Website: bopinchem.com
• Business Registration: 91420106MAE736HN81

3. Information We Collect

3.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Contact Information: Name, company name, job title, email address, phone number, and mailing address.
• Business Information: Industry, company size, product interests, and project requirements.
• Communication Content: Information you share in emails, inquiry forms, WhatsApp messages, or other communications.
• Transaction Information: Order details, shipping requirements, and payment information.

3.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information, including:

• Usage Information: Pages visited, time spent on pages, and other browsing activities.
• Device Information: IP address, browser type, device type, operating system, and language preferences.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website. See our Cookie section for more details.

3.3 Information From Third Parties

We may receive information about you from third parties, including:

• Business Partners: Information shared by business partners, distributors, or agents.
• Public Sources: Information available in public records or industry databases.

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 Providing Our Services

• Responding to your inquiries and requests
• Processing and fulfilling orders
• Facilitating communication between you and manufacturers
• Managing export documentation and logistics
• Providing customer support and after-sales service

4.2 Improving Our Services

• Understanding user needs and preferences
• Analyzing website performance and user behavior
• Developing new products and services
• Enhancing website functionality and content

4.3 Marketing and Communication

• Sending relevant product information and updates
• Providing industry news and educational content
• Inviting you to events or webinars
• Conducting market research and surveys

4.4 Legal and Operational Purposes

• Complying with legal obligations
• Enforcing our terms and conditions
• Protecting our rights, privacy, safety, or property
• Detecting and preventing fraud or security incidents

5. Legal Basis for Processing (For EEA, UK, and Applicable Jurisdictions)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar laws, we process your personal information based on the following legal grounds:

• Contractual Necessity: Processing necessary to fulfill our contractual obligations to you.
• Legitimate Interests: Processing based on our legitimate business interests, such as improving our services, marketing, and preventing fraud.
• Consent: Processing based on your consent, which you can withdraw at any time.
• Legal Compliance: Processing necessary to comply with applicable laws and regulations.

6. How We Share Your Information

We may share your information with the following categories of recipients:

6.1 Manufacturers and Suppliers

We may share relevant information with our manufacturing partners to fulfill your product requests, arrange samples, or address technical inquiries.

6.2 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Website hosting and maintenance
• Email and communication services
• Payment processing
• Shipping and logistics providers
• Customer relationship management systems

6.3 Business Partners

We may share information with business partners, distributors, or agents who help us provide our services in specific regions.

6.4 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

6.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or part of our business, your information may be transferred as part of the deal.

7. International Data Transfers

BoPin Construction Chemicals operates internationally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

We implement appropriate safeguards when transferring data across borders, including using standard contractual clauses or other legal mechanisms to protect your information.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. However, no internet transmission is ever completely secure, and we cannot guarantee the security of information transmitted to or from our website.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our business relationship with you
• Legal obligations that require us to keep data for a certain period
• Statutes of limitations under applicable law
• Ongoing or potential disputes or legal claims
• Our legitimate business needs

10. Cookies and Similar Technologies

10.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how people use the site.

10.2 How We Use Cookies

We use cookies and similar technologies to:

• Enable basic website functionality
• Remember your preferences
• Analyze website performance and traffic
• Improve user experience
• Understand effectiveness of our communications

10.3 Types of Cookies We Use

• Essential Cookies: Required for basic website functions. These cannot be disabled.
• Analytical/Performance Cookies: Help us improve our website by collecting anonymous information about how visitors use it.
• Functionality Cookies: Remember choices you make to provide enhanced features.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant content.

10.4 Managing Cookies

Most web browsers allow you to control cookies through their settings. However, if you limit or block cookies, you may not be able to use all features of our website.

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Right to request access to personal information we hold about you.
• Correction: Right to request correction of inaccurate personal information.
• Deletion: Right to request deletion of your personal information in certain circumstances.
• Restriction: Right to request restriction of processing of your personal information.
• Data Portability: Right to receive a copy of your personal information in a structured, commonly used format.
• Objection: Right to object to processing of your personal information in certain circumstances.
• Withdraw Consent: Right to withdraw consent where we rely on consent to process your information.

To exercise these rights, please contact us at kris@bopinchem.com.

12. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at kris@bopinchem.com.

13. Third-Party Links and Services

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated “Last Updated” date. If we make material changes, we may provide additional notice, such as sending an email notification.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

البريد الإلكتروني: kris@bopinchem.com
Address: Jianghan District, Wuhan City, Hubei Province, China

If you are in the EEA, UK, or other applicable jurisdictions, you also have the right to lodge a complaint with your local data protection authority if you believe we have violated applicable data protection laws.

This Privacy Policy was last updated on 2025/5/20.